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Last Updated: January 2026

Ld89 Privacy Policy — Our Commitment to Protecting Your Data

At ld89, every transaction and every piece of personal information you share is kept under the highest level of security. This policy clearly outlines what data we hold, how we hold it, and whether we ever share it with anyone.

🔒 256-bit SSL
🚫 Never Sold to Third Parties
🛡️ Bank-Grade Protection
📱 2FA Protection
⚖️ International Standards

Key Highlights of the ld89 Privacy Policy

We treat your data as a trust placed in our hands — and that's exactly how we handle it.

256-bit SSL Encryption

When your mobile number, password, or payment details are sent to our servers, they are fully encrypted using 256-bit SSL. No one can intercept or read that data in transit.

Bank-Grade Protection
Never Sold to Third Parties

Ld89 never sells your personal information to advertisers or any other commercial entity. Your data is used solely for the management of your account.

Zero-Sale Policy
Two-Factor Authentication

Enabling 2FA on your ld89 account means no one else can log in even if they know your password. A one-time OTP will be sent to your mobile — access is impossible without that second verification.

Dual Protection
Payment Data Privacy

Transaction data processed through bKash or Nagad is used solely to verify that transaction. ld89 never stores your mobile banking PIN or password.

No PIN Storage
Ad-Free Experience

Creating an ld89 account does not automatically sign you up for marketing messages. Promotional SMS or notifications must be enabled by you — and can just as easily be turned off.

Opt-In Based
Right to Erasure

If you wish to close your account, you may request the deletion of all your personal data, except where retention is required by law. ld89 completes this within 30 business days.

Right to Deletion
256-bit
SSL Encryption Standard
0
Third-Party Sale
24/7
Security Monitoring
30 Days
Data Deletion Timeline

How Each Type of Data Is Used

Ld89 Data Usage at a Glance

Data Type Reason for Collection Third-Party Sharing Retention Period Security
Mobile Number Account Verification & Support No For as long as the account remains active Encrypted
Payment Information Transaction Verification & Security No 5 Years (as required by law) Encrypted
Betting History Account Analysis & Dispute Resolution No 3 Years Encrypted
Device Information Security & Fraud Prevention No 1 Year Encrypted
IP Address Multiple Account Detection No 6 Months Encrypted
1

Introduction & Scope

Welcome to ld89. This Privacy Policy clearly explains what information is collected when you use the ld89 platform, and how that information is used and stored.

Ld89 believes privacy is a fundamental right. Our commitment to protecting your data goes beyond legal obligation — it's an ethical responsibility. Whether you're registering with your mobile number, depositing via bKash, or placing a bet, ld89 stands guard over your privacy at every step.

Applicability: This policy applies to ld89's website, mobile app, and all services delivered through any channel. By using ld89's services, you are considered to have accepted this policy.

This policy may be updated at any time. If changes are made, you will be notified via SMS to your registered mobile number or through an in-app notification. The latest version will always be available on this page.

2

What Information We Collect

Ld89 only collects information that is strictly necessary — nothing excessive or irrelevant is ever requested. Data is collected across three main categories.

Information You Provide Directly

  • Mobile number — your primary identifier provided at registration.
  • Full name — required during KYC verification.
  • National ID information — used to verify identity for large withdrawals.
  • Payment method details — bKash/Nagad/Rocket number only (never your PIN or password).
  • Messages and complaints you submit through support chat.

Automatically Collected Information

  • Device type, operating system, and browser version.
  • IP address — used to detect multiple accounts and prevent fraud.
  • Logs of time spent on the site, pages visited, and betting activity.
  • Push tokens for sending app notifications.

What We Do Not Collect: ld89 does not collect your bKash or Nagad PIN, bank card numbers, crypto wallet keys, or full scans of your national ID (except where required during the KYC process).

3

How Your Information Is Used

Ld89 uses your information only for specific, defined purposes. No data is ever used beyond its original intent. Each use is clearly outlined below.

  • For account creation, management, and security — your mobile number and login credentials.
  • For verifying deposits and withdrawals and processing payouts — payment information.
  • Fraud and money laundering prevention — IP address, device, and transaction logs.
  • Betting dispute resolution and record-keeping — betting history.
  • Improving our services in the future — using anonymized analytics data.
  • Sending promotional offers and bonuses (if you have opted in) — via mobile number.
  • Fulfilling legal obligations — sharing information with authorities where required.

What We Don't Do: ld89 does not share your data with advertising networks, build profiles on you, or use your information for marketing without your consent.

4

How Long We Retain Your Data

Ld89 does not hold onto data longer than necessary. Different types of information have different retention periods — each one is justified and aligned with international standards.

  • Account details (mobile number, name): retained while your account is active. Deleted within 30 days of account closure.
  • Payment & transaction records: 5 years — required by legal and regulatory obligations. Deletion before this period is not possible.
  • Betting history: 3 years — retained for dispute resolution purposes.
  • Support chat records: 1 year.
  • Device & IP logs: 6 months.
  • Cookie data: session cookies are deleted when the browser is closed. Persistent cookies last up to 1 year.

Once the retention period expires, ld89 securely deletes your data in a way that makes recovery impossible. This happens automatically — no separate request is needed.

5

Third Parties & Data Sharing

Ld89 is very careful about sharing your data with third parties. In most cases we do not — however, limited sharing does occur in certain specific circumstances.

When Data May Be Shared

  • Payment Processors: For transactions via bKash or Nagad, only the information necessary to verify that specific transaction is shared — not your full profile.
  • Cybersecurity partners: Anonymised log data used for fraud detection and DDoS protection.
  • Legal authorities: If required by a valid legal order under Bangladeshi or international law. Where possible, you will be notified in advance.
  • Independent Auditors: Third-party verification of payout data to maintain our gaming license — fully anonymized.

ld89 will never: Your data is never sold or transferred to advertisers, data brokers, or marketing companies — under any circumstances.

All third parties that ld89 works with are contractually required to uphold privacy standards equivalent to our own. They may not use your data for any purpose beyond ld89's instructions.

6

Cookies & Tracking

Ld89's website and app use cookies — small text files stored in your browser or on your device to help deliver a smoother experience.

Cookies We Use

  • Essential cookies: Maintaining your login session and saving your bet slip. The site cannot function without these.
  • Performance Cookies: Used to identify slow-loading areas of the site — fully anonymized.
  • Preference Cookies: Remember your preferred language, odds format, and theme.

Ld89 does not use third-party advertising tracking cookies. You can manage cookies through your browser settings — however, disabling essential cookies may affect login and betting functionality.

Important: ld89 does not track you across other websites after you leave our platform. Cross-site tracking is strictly prohibited under ld89's policy.

7

Your Rights

Ld89 believes you should have full control over your own data, which is why we provide you with a set of important rights.

  • Right to Know: You can request to see what information ld89 holds about you. Email us at support@ld89.asia.
  • Right to Rectification: If any of your information is incorrect, you may request a correction — via account settings or through support.
  • Right to Erasure: If you close your account, all data not subject to legal retention requirements will be deleted within 30 days.
  • Right to Portability: You may request your betting history or account data in CSV format at any time.
  • Marketing Opt-Out: You can request to stop receiving promotional messages at any time.
  • Right to Restrict Processing: You may request that the use of specific data be temporarily suspended during an investigation.

To exercise any of your rights, email support@ld89.asia or reach out via live chat. ld89 will respond within 7 business days.

8

Security Measures

Ld89 protects your data with a multi-layered security framework, where each layer guards against a different type of threat.

  • Transit Encryption: All data is transmitted using TLS 1.3 — the most current industry standard.
  • Storage Encryption: All sensitive data stored on our servers is protected with AES-256 encryption.
  • DDoS Protection: Specialized measures are in place to protect our servers from large-scale cyberattacks.
  • Suspicious Login Alerts: Any login attempt from an unrecognized device or unusual location triggers an immediate SMS alert.
  • Regular Security Audits: Third-party experts conduct periodic reviews of ld89's security systems.
  • Staff Training: ld89 employees who have access to user data are bound by confidentiality agreements.

You Can Help Too: Use a strong password, keep 2FA enabled, and always log out of ld89 when using someone else's device.

9

Policy Updates & Contact

Ld89 updates this privacy policy to keep pace with changes in technology, law, and business. The method of notification varies depending on the nature of the change.

  • Minor updates (language clarifications): reflected on this page. A notification may not be sent.
  • Moderate changes (new data collection): Notified via in-app notification and email/SMS.
  • Major changes (to rights or sharing policies): You will be notified at least 30 days before they take effect.

For any privacy-related questions or concerns, contact ld89's Privacy Team directly. You will receive an initial response within 48 hours.

Contact: support@ld89.asia | 24/7 Live Chat | Subject: "Privacy Enquiry"

Ld89's Security Layers

Multiple Layers of Protection for Your Data

TLS 1.3 Transport Encryption

Every packet travelling between ld89's servers and your device is encrypted with TLS 1.3. Even if someone intercepts it along the way, they won't be able to read a thing.

AES-256 Storage Encryption

Sensitive data stored on ld89's servers is secured with AES-256 encryption — the same standard used by banks and government institutions.

Mobile OTP Verification

OTP verification is mandatory for login, password changes, and large withdrawals. Without access to your mobile, account entry is not possible.

Real-Time Fraud Detection

Unusual transactions, multiple accounts, and suspicious activity are detected automatically to keep your account secure.

Secure Cloud Infrastructure

Ld89 servers are hosted on industry-leading cloud infrastructure with 24/7 monitoring and automated backups.

Regular Third-Party Audits

Independent cybersecurity experts conduct regular penetration tests on ld89's systems to identify and address any vulnerabilities.

🛡️ A Secure Platform, a Trusted Experience

Join ld89 — Your Data and Money Are Completely Safe

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256-bitSSL Protection
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Frequently Asked Questions

Privacy FAQs

Your bKash number and transaction details are protected through multiple layers of security at ld89. First, all data travelling between your phone and ld89's servers is encrypted using TLS 1.3 — the same standard used by banking apps — so even if someone intercepts it, they won't be able to read it. Second, your bKash number stored on our servers is protected with AES-256 encryption. Third, and most importantly, ld89 never knows your bKash PIN or password, nor do we ever ask for it — transactions are processed entirely through bKash's own system. If any ld89 representative ever asks for your PIN, treat it as fraud and report it to support immediately. Keep 2FA enabled and use a strong password to further reduce the risk of unauthorised access.

ld89's policy is one account per person. You cannot open two accounts with the same mobile number — the system will show that the number is already registered. However, two people in the same household can each create their own account using separate mobile numbers, as they are distinct individuals. Issues arise when a single person operates two accounts, which violates our bonus abuse policy. If two accounts from the same household are accessed from the same device or IP address, ld89's system may automatically flag them for review. In that case, it is a good idea to proactively contact support and clarify that two separate individuals at the same address are using their own respective accounts — ld89 will verify the situation and keep both accounts in good standing.
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