When depositing at ld89 via bKash or Nagad, it typically takes 1 to 5 minutes balance is updated. However, if the bank or payment gateway is temporarily busy, it may take up to 15–20 minutes — traffic is especially high between 11 PM and 2 AM.
If your balance still hasn't appeared after 20 minutes, here's what to do:
1. Log out of your ld89 account and log back in — sometimes the cache doesn't refresh and the old balance continues to show.
2. Note the Transaction ID (TxID) from the "Send Money" or "Transaction History" section of your bKash or Nagad app.
3. Send this TxID to ld89's live chat — the support team Within 5 minutes verify and credit your account. What happens if a deposit fails? If a payment fails, any amount deducted from bKash or Nagad is typically Within 24 hours is returned. Common reasons for failure: incorrect ld89 payment number, network issues, or exceeding the daily limit. Always get the official ld89 payment number from the "Deposit" section of the website or app — obtaining numbers from third parties is risky.
1. Log out of your ld89 account and log back in — sometimes the cache doesn't refresh and the old balance continues to show.
2. Note the Transaction ID (TxID) from the "Send Money" or "Transaction History" section of your bKash or Nagad app.
3. Send this TxID to ld89's live chat — the support team Within 5 minutes verify and credit your account. What happens if a deposit fails? If a payment fails, any amount deducted from bKash or Nagad is typically Within 24 hours is returned. Common reasons for failure: incorrect ld89 payment number, network issues, or exceeding the daily limit. Always get the official ld89 payment number from the "Deposit" section of the website or app — obtaining numbers from third parties is risky.
KYC (Know Your Customer) verification at ld89 is generally only required when a member ৳50,000 or more request a withdrawal or make your first large withdrawal. Accounts remain active without KYC for small to mid-sized transactions.
What you'll need:
1. National ID Card (NID) — clear photos of both front and back
2. A selfie of yourself holding your NID card
3. Bank statement or mobile banking statement (bKash/Nagad transaction proof) — optional, but helps speed up approval Process: Log in to your ld89 account and upload the documents under the "Profile" or "Verification" section. Clear photos taken in good lighting speed up the process. The ld89 verification team typically Within 24 hours reviews — and in most cases it's completed within 4–8 hours. Once verification is successful, an SMS confirmation is sent. If there's an issue, ld89 support will let you know the reason and ask you to re-upload your documents.
1. National ID Card (NID) — clear photos of both front and back
2. A selfie of yourself holding your NID card
3. Bank statement or mobile banking statement (bKash/Nagad transaction proof) — optional, but helps speed up approval Process: Log in to your ld89 account and upload the documents under the "Profile" or "Verification" section. Clear photos taken in good lighting speed up the process. The ld89 verification team typically Within 24 hours reviews — and in most cases it's completed within 4–8 hours. Once verification is successful, an SMS confirmation is sent. If there's an issue, ld89 support will let you know the reason and ask you to re-upload your documents.
ld89 has a total of 500+ Slot Games available — featuring games from the world's leading software providers. Slots fall into three main categories:
1. Classic Slots (3-Reel): Simple games with three reels and a limited number of paylines — ideal for beginners. Bets typically start from ৳5.
2. Video Slots (5-Reel or More): The most popular type. There can be anywhere from 10 to 1,024 ways to win. Features include bonus rounds, free spins, wild and scatter symbols. At ld89, games from Pragmatic Play, PG Soft, and Habanero are among the most popular.
3. Progressive Jackpot Slots: A massive prize pool built up from the bets of multiple players. These slots offer the chance to win crores in a single spin — though the odds of winning are low.
Where beginners should start: Start with "Demo Mode" to learn the game without spending real money. Then try classic slots or video slots with an RTP (Return to Player) rating of 96%+. Use the "Popular Games" filter on ld89 to see the slots played most by users in Bangladesh.
Bet settlement at ld89 for cancelled or abandoned matches depends on how much of the match was played:
In Cricket (ODI/T20):
— If no balls are bowled or fewer than 5 overs are played: the bet is void and the full stake is returned to your balance.
— If the result is determined by the DLS (Duckworth-Lewis) method: bets will be settled based on that official result.
— if the match is completely cancelled or has no result (No Result): all bets are voided and stakes are returned. In Football:
— if the match has not started or is cancelled before the first minute: the bet is voided.
— if at least 90 minutes have not been completed (unless the match ends early for a specific reason): the bet is generally voided.
— If the match is rescheduled within 48 hours: the original bet remains valid. Settlement Time: Funds from cancelled bets are typically returned within Within 1–4 Hours Returned to your balance. If there is a delay, contact ld89 Support with your bet ID.
— If no balls are bowled or fewer than 5 overs are played: the bet is void and the full stake is returned to your balance.
— If the result is determined by the DLS (Duckworth-Lewis) method: bets will be settled based on that official result.
— if the match is completely cancelled or has no result (No Result): all bets are voided and stakes are returned. In Football:
— if the match has not started or is cancelled before the first minute: the bet is voided.
— if at least 90 minutes have not been completed (unless the match ends early for a specific reason): the bet is generally voided.
— If the match is rescheduled within 48 hours: the original bet remains valid. Settlement Time: Funds from cancelled bets are typically returned within Within 1–4 Hours Returned to your balance. If there is a delay, contact ld89 Support with your bet ID.
ld89 offers two types of regular bonus activities:
Daily Sign-In (Check-In) Bonus:
Simply logging in each day automatically adds a small bonus or points to your account. Log in on consecutive days and the rewards keep growing — for example, logging in 7 days in a row earns you a special spin or bonus cash. No deposit needed; all you have to do is log in.
Free Spins:
There are three common ways to get free spins: (1) ld89 offers promotional free spins when new slot games launch — check the promotions page; (2) certain deposit bonuses include free spins on specific slots; (3) VIP members receive weekly free spins — the amount varies by tier.
Terms & Conditions: Winnings from free spins are generally 1× to 3× Turnover can be withdrawn — which is quite competitive. The check-in bonus generally has no turnover requirement. Specific terms for each offer are listed on the promotions page — be sure to read them before claiming.
Cricket Betting at ld89 is the most popular category in Bangladesh. You can bet across all three formats — T20, ODI, and Test. Coverage includes Bangladesh national team matches, IPL, BPL, BIG BASH, CPL, and major international tournaments.
Popular Betting Markets:
— Match Winner: Which team will win — the simplest bet you can place
— Toss Winner: Which team will win the toss
— First Innings Runs: Whether runs in a specific over will be Over or Under
— Top Run Scorer: Who will score the most runs in the match
— Top Wicket Taker: Which bowler will take the most wickets
— In-Play Betting: Odds shift before and after every ball while the match is live — make the most of every moment
— Partnership runs, sixes, no-balls: Certain special markets may not be available for every match How to Get Started: Log in and go to "Sports" > "Cricket". Click on your preferred match to see all available markets. Click on any odds to add a selection to your bet slip — enter your stake and confirm. If it's your first time, start with a small bet (৳50–100).
— Match Winner: Which team will win — the simplest bet you can place
— Toss Winner: Which team will win the toss
— First Innings Runs: Whether runs in a specific over will be Over or Under
— Top Run Scorer: Who will score the most runs in the match
— Top Wicket Taker: Which bowler will take the most wickets
— In-Play Betting: Odds shift before and after every ball while the match is live — make the most of every moment
— Partnership runs, sixes, no-balls: Certain special markets may not be available for every match How to Get Started: Log in and go to "Sports" > "Cricket". Click on your preferred match to see all available markets. Click on any odds to add a selection to your bet slip — enter your stake and confirm. If it's your first time, start with a small bet (৳50–100).
Your full betting and transaction history at ld89 is accessible directly from your account. After logging in, click the profile icon in the top right corner and look for the following menu options:
Bet History:
— you can view the date, time, amount, odds, and result for every bet
— Filter by: last 7 days, 30 days, 90 days, or a custom date range
— Active bets and settled bets are shown in separate tabs
— a summary of total bets placed, total winnings, and net profit/loss is also available Transaction History:
— date, amount, and status (successful / pending / failed) for all deposits and withdrawals
— Bonus credits and debits are also visible here
— every transaction has a Transaction ID — provide this to support if you run into any issues How Long Records Are Kept: ld89 minimum 12 Months' keeps records. VIP members can view detailed records for up to 2 years. If you need older records, submit a request to support@ld89.asia.
— you can view the date, time, amount, odds, and result for every bet
— Filter by: last 7 days, 30 days, 90 days, or a custom date range
— Active bets and settled bets are shown in separate tabs
— a summary of total bets placed, total winnings, and net profit/loss is also available Transaction History:
— date, amount, and status (successful / pending / failed) for all deposits and withdrawals
— Bonus credits and debits are also visible here
— every transaction has a Transaction ID — provide this to support if you run into any issues How Long Records Are Kept: ld89 minimum 12 Months' keeps records. VIP members can view detailed records for up to 2 years. If you need older records, submit a request to support@ld89.asia.